Task & Objective
Understand the process, people involved and current effort. Define a specific problem and a realistic objective.
AI IN MANUFACTURING
From production and sales to customer service, AI creates value where it supports specific tasks and makes existing knowledge useful.
Explore application areasFROM AN IDEA TO A USE CASE
Many opportunities lie between existing systems: knowledge is available and data are captured, yet preparing decisions still takes considerable effort.
I help structure these situations, identify suitable use cases and clarify value, data requirements and next steps with business functions and IT.
The following scenarios illustrate possible applications. They provide a basis for discussion; suitability and value are assessed in the context of each company.
SIX AREAS. PRACTICAL OPPORTUNITIES.
Three examples in each area, covering the starting point, possible approach and requirements.
SHOP FLOOR & OPERATIONAL KNOWLEDGE
Unlock operational knowledge, investigate faults and connect process data with its context.
Explore use cases 02QUALITY KNOWLEDGE & ROOT CAUSE ANALYSIS
Structure complaints, find inspection knowledge and support the investigation of defect patterns.
Explore use cases 03INFORMATION & RELIABLE FOUNDATIONS
Make technical information accessible and establish the data foundation for digital initiatives.
Explore use cases 04CUSTOMER SERVICE & TECHNICAL SUPPORT
Classify tickets, equip service teams with knowledge and analyse customer feedback.
Explore use cases 05PURCHASING & SUPPLIER INFORMATION
Compare quotations, unlock supplier knowledge and consolidate operational signals.
Explore use cases 06TENDERS, PROPOSALS & CUSTOMER ENQUIRIES
Analyse tenders, prepare proposals and use AI to structure customer enquiries.
Explore use casesGO FURTHER
Ten additional scenarios explore planning, traceability, evidence, material flow and service in detail.
TURN AN IDEA INTO AN INITIATIVE
My contribution: guidance and structure at the interface between business functions, IT and implementation partners.
Understand the process, people involved and current effort. Define a specific problem and a realistic objective.
Clarify relevant sources, data quality, access rights and technical dependencies with the responsible teams.
Define scope and responsibilities. Prepare and evaluate the pilot against clear criteria.
FROM A USE CASE TO THE NEXT STEP
Together, we clarify the starting point, possible use cases and expected value, creating a sound basis for your next decisions.